Terms and Conditions

1. Use of Educational Content

The educational content (videos, documents, written materials, code examples, etc.) is provided for individual use only. The user agrees not to use, reproduce, distribute, or share this content for commercial purposes or with third parties. In case of a violation, legal action may be initiated.

2. Terms of Service

The services offered are provided within the scope and duration determined by the platform. The platform reserves the right to modify the content, duration, access conditions, and formats of the training at any time. Users agree to these terms by using the platform.

3. Licensing and Copyright

All content on the platform (videos, texts, graphics, designs, software components, etc.) is protected by copyright laws. Users agree to use the content solely for educational purposes and within the permitted scope. Unauthorized use of the content may result in legal consequences.

4. Subscription and Membership Terms

Access to educational materials depends on the subscription or membership plan chosen by the user. The subscription types, fees, and access durations are clearly stated during registration. The user acknowledges that access rights may expire at the end of the subscription period. The refund policy applies only to specific conditions outlined on the website.

5. Support and Communication Services

Users can contact the platform's "Support" section for technical issues or other assistance needs. Support requests are handled during business hours and responded to as soon as possible. In emergencies or extraordinary circumstances, the platform reserves the right to notify users.

6. Disclaimer of Liability

While every effort is made to ensure the accuracy and currency of the educational content, the platform is not responsible for any damages arising from errors or omissions. Users acknowledge that the content is provided for informational purposes only and may not provide a solution for every situation.

Privacy Policy

1. Collection and Use of Personal Data

The platform collects only the personal information necessary to provide access to services and improve user experience. Collected data may include names, email addresses, payment information, and usage habits. This data is processed solely in compliance with legal requirements.

2. Sharing Data with Third Parties

User information is not shared with third parties except when required by law or with the explicit consent of the user. However, some data may be shared with service providers (e.g., payment processors) to facilitate services. These providers are required to comply with privacy and data security policies.

3. Cookies and Tracking Technologies

The website uses cookies and similar tracking technologies to enhance user experience, optimize content, and for analytical purposes. The use of cookies is subject to user consent. Users can manage their cookie preferences through browser settings.

4. Data Security

All collected user data is protected in accordance with international data security standards. The platform employs strong encryption methods, firewalls, and other technological measures to safeguard data. However, it is noted that 100% security cannot be guaranteed in an online environment.

5. User Rights

Users have the right to access, update, or delete their personal information. To exercise these rights, users can submit a request by contacting the support team. Additionally, users have the right to access information about data processing activities.

6. Changes to the Privacy Policy

The platform reserves the right to update the privacy policy. Changes will be communicated to users via email or announcements on the platform. Users accept the updated policies by continuing to use the platform after changes are made.

7. Contact and Complaint Management

Users can submit questions or complaints related to privacy rights through our support page. The platform commits to responding to all complaints within 14 business days.

Distance Sales Agreement

1. Introduction

This Distance Sales Agreement regulates the rights and obligations of the buyer and the seller (vega-projects, hereinafter referred to as the "Seller") for the sale of digital software through the website. This agreement becomes effective immediately upon the completion of the purchase.

2. Subject

The subject of this agreement is to define the rights and obligations of the parties regarding the sale, delivery, and usage of the digital software provided by the Seller.

3. Product and Service Details

The name, license type, and price of the software sold are provided to the buyer at the time of purchase.

4. Delivery and Licensing

5. Right of Withdrawal

• Digital content is not subject to the right of withdrawal as per the relevant consumer protection laws and regulations.
• However, in case of issues such as non-functioning software or licensing problems, the Seller will provide technical support.

6. Privacy and Data Protection

• The buyer's personal information will be protected in accordance with applicable laws and will not be shared with third parties.
• For more details, please review our Privacy Policy.

Return Policy

At vega-projects, we strive to ensure customer satisfaction with the software we provide. Below are the terms and conditions for returning digital software products:

1. Eligibility for Returns

1.a Returns are accepted only if the software fails to function on the user's device due to technical issues attributable to the Seller and If Seller can't resolve issue.

1.b The issue must be reported within 5 days of purchase, and sufficient proof (e.g., error messages, video record or logs) must be provided by the user.

2. Exclusions

2.a Returns are not accepted for reasons such as user error, incompatibility with unsupported operating systems, or failure to meet system requirements clearly stated before purchase in product page.

2.b Once the issue is resolved through technical support, the return request will no longer be valid.

2.c Vega Projects reserves the right to modify the content of the program at its discretion. The user cannot return the product due to changes made to the program (e.g., modification or removal of any feature).

2.d The user cannot request a refund from Vega Projects in case of a game ban. It is the user's responsibility to use our software properly. Receiving a game ban as a result of misuse, improper use, or blatant use of the software is entirely under the user's responsibility.

3. Return Process

• To initiate a return, the user must contact the Seller at vegarefund@fastmail.com with their order details and a description of the issue.
• The Seller will investigate the problem and provide a resolution within 5 business days. If the issue cannot be resolved, a refund will be processed.

4. Refund Method

• Approved refunds will be issued via the original payment method within 7 business days after the return request is accepted.

5. Technical Support

• The Seller is committed to providing technical support to resolve any issues before proceeding with a refund.